Information We Collect
We may collect information you voluntarily provide when you:
- Register for a class, event, training, or program
- Complete a form or survey
- Join our mailing list
- Make a payment or donation
- Contact PHCHA
- Apply for a training or certification program
This information may include your name, email address, telephone number, registration information, payment-related information, and other information you choose to provide.
Our website and service providers may also automatically collect limited technical information such as browser type, device information, IP address, and website usage data.
How We Use Your Information
PHCHA may use information collected to:
- Process registrations and payments
- Communicate about classes, programs, events, and trainings
- Provide requested services or information
- Send confirmations, reminders, updates, and relevant PHCHA communications
- Improve our programs, services, and website
- Maintain appropriate organizational and financial records
Payments
Payments may be processed through third-party payment providers. PHCHA does not directly store complete credit or debit card information submitted through these payment processors.
Their handling of your information is subject to their respective privacy policies and security practices.
Email and Text Communications
If you choose to receive email or text communications from PHCHA, you may unsubscribe or opt out at any time using the instructions provided in the communication.
Consent to receive marketing communications is not a condition of purchasing or participating in PHCHA services.
Third-Party Services
Our website may use third-party platforms for scheduling, registration, payments, communications, analytics, or other organizational functions.
Information submitted through those services may also be subject to the privacy policies of those providers.
Information Security
PHCHA takes reasonable administrative and technical measures to protect personal information. However, no online system or electronic transmission can be guaranteed to be completely secure.
Children's Privacy
Our website is intended primarily for adults. When PHCHA offers youth programming, registration and consent requirements may vary by program and may require information from a parent or legal guardian.
Your Choices
You may contact PHCHA to request that we update or correct personal information we maintain about you or to ask questions about how your information is used.
Updates to This Policy
PHCHA may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
Baltimore, MD 21215